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Privacy Policy

Last Updated: October 16, 2024

ScreenMate AI (“ScreenMate AI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our websites, products, and services (collectively, the “Services”), and your rights and choices concerning your information.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by ScreenMate AI through our websites (including https://screenmate.ai), applications, APIs, tools, and any other services that link to this Privacy Policy. It also applies to any personal information we collect when you call, email, or otherwise communicate with us.

This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Services.

2. Information We Collect

We collect information about you in various ways:

2.1. Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, username, password, and any other information you provide.

Profile Information: You may choose to provide additional information for your profile, such as a profile picture, occupation, and other details.

Payment Information: If you purchase any of our Services, we collect payment information necessary to process your payment, such as your credit card number and billing address.

Communications: When you contact us directly, we may receive additional information about you, such as your name, email address, phone number, and the contents of your message.

2.2. Information We Collect Automatically

Browsing Information:

Usage Data: We collect information about your activity on our Services, including the pages or screens you view, how much time you spend on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, browser type, and network information.

Location Information: We may collect information about your approximate location based on your IP address.

Log Data: Our servers automatically record certain information (“log data”) when you use our Services. This log data may include your IP address, browser type and settings, the date and time of your request, and cookie data.

2.3. Information Collected from Third Parties

We may receive information about you from third parties, such as social media platforms, when you choose to link your account or communicate with us through those platforms.

2.4. Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our Services. This helps us improve your experience, understand user activity, personalize content, and provide relevant advertising.

Cookies: Cookies are small data files stored on your device. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

Web Beacons: We may use web beacons (also known as “pixel tags”) to collect information about how you interact with our Services, emails, and advertisements.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: We use your information to operate, maintain, and improve our Services, including to process transactions, develop new products and features, and provide customer support.

To Personalize Your Experience: We may personalize the content and features you see when using our Services.

To Analyze Usage and Trends: We use browsing and usage information to understand how users access and use our Services, which helps us improve functionality, user experience, and the overall quality of our Services.

To Communicate with You: We use your information to send you service-related communications, respond to your inquiries, and send you updates, promotions, and marketing communications.

To Process Payments: We use payment information to process transactions and comply with legal obligations.

For Security and Fraud Prevention: We use your information to maintain the security and integrity of our Services, detect and prevent fraudulent transactions and other illegal activities, and protect the rights and property of ScreenMate AI and others.

For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information in the following ways:

4.1. With Your Consent

We may share your information when you provide consent or direct us to share it.

4.2. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Analytics Providers: We use analytics providers to understand how users interact with our Services.

Advertising Partners: We may share information with advertising partners to deliver personalized ads.

Payment Processors: We share payment information with payment processors to complete transactions.

Hosting and Infrastructure Providers: We use cloud storage and hosting services to store and process your data.

4.3. For Legal Reasons

We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government demand.

4.4. Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, we may share your information with the acquiring organization.

4.5. Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies and Tracking Technologies

5.1. How We Use Cookies

We use cookies and similar technologies for various purposes, including:

Authentication: To remember your login state so you don’t have to log in again as you navigate through our Services.

Preferences and Features: To remember information about your browser and preferences.

Analytics and Performance: To analyze how you use our Services and improve their performance.

Advertising: To deliver relevant advertisements and track their performance.

5.2. Your Choices Regarding Cookies

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our Services.

6. Your Choices and Rights

6.1. Account Information

You may access, update, or delete certain account information at any time by logging into your account. If you wish to delete your account, please contact us at privacy@screenmate.ai. Note that we may retain certain information as required by law or for legitimate business purposes.

6.2. Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by adjusting your account settings. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6.3. Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

6.4. Do Not Track

Some browsers offer a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Services do not currently recognize or respond to browser-initiated Do Not Track signals.

7. Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us at privacy@screenmate.ai.

9. International Data Transfers

ScreenMate AI operates globally, and your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country.

By using our Services, you consent to the transfer of your information to countries outside your country of residence.

10. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

11. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by ScreenMate AI. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our Services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”). To learn more about your California privacy rights, please refer to our CCPA Notice.

14. GDPR Notice

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (“GDPR”). These may include rights to access, correct, delete, restrict, or object to certain uses of your personal information. To exercise these rights, please contact us at privacy@screenmate.ai.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: privacy@screenmate.ai

Version History

October 16, 2024 (Current Version): Original version.